SOLUTIONS · RETURNS & EXCHANGES

Return mailers for easy exchanges

Include a second mailer of the same size in the outgoing order, so your customer can send a return or exchange without hunting for packaging.

01Customers delay returns when they have no packaging
02Mismatched boxes cost more to ship back
03Unclear returns create support tickets

Recommended mailers

Size cheat-sheet

What you shipSizeMailer
Apparel orderSame size as outboundPoly MailerShop
Accessories / small goodsSame size as outboundKraft / Poly BubbleShop

Not sure? Use the size guide and size finder.

FAQ

How do I make returns easier for my customers?

Put a spare mailer of the same size in the box or bag, plus a printed returns slip or link to your returns page.

What size return mailer should I include?

The same size and type as the outbound mailer — the item already fits it.

What is AirnDefense's own return policy?

We accept returns within 30 days. See our returns policy for details.